COVID-19 GUIDELINES and SAFETY NOTICE

After what has been a difficult time for everyone, we are delighted to be welcoming you to our new day spa. We want to reassure you that we have taken the necessary steps to provide a safe, yet relaxing environment for you to enjoy and catch up with family, friends and loved ones.

Feeling unwell

If you or anyone in your household is experiencing Covid-19 symptoms you are requested to not attend the spa. This will include if you or anyone in your household has a new or persistent cough, a fever and/or a sudden loss of taste and smell. We will be more than happy to help you find a new suitable date in the future. If you have tested positive for covid-19 within 48 hours of your impending spa visit and can provide proof of a positive test result, then we can move your spa visit to an alternative date, subject to a £10pp admin fee. Our team will also not attend work if they are feeling unwell or display any symptoms.

Face masks

For the comfort and safety of our guests and our team, all guests are requested to wear a face covering in the following areas: – when entering the spa and in our reception area – when entering the restaurant, but can be removed once seated – in corridors and public areas such as the slumber lounge & relaxation lounge (masks can be removed in the relaxation lounge if eating or drinking) – on the treatment waiting area – in the changing rooms, but can be removed when showering.  All staff will wear visors or masks at all times.  We also recommend wearing a face covering during all treatments, except when lying face down on the treatment couch, and where a facial treatment is enjoyed.

Track and trace

Booking is essential for any area of the property, and the information we take will assist the government’s test and trace policy should the need arise.

Spa booking times

For those arriving from 9.30am, you have use of the facilities for the day and will be required to check-out at reception by 5.30pm. For those arriving at 9:00am for a morning package you will be required to check-out at reception by 1.00pm.  Those of you arriving for the afternoon package will be required to arrive for 1.30pm and check-out at reception just before 6.00pm, you have use of the facilities for the afternoon. Please adhere to timings on your booking, particularly around treatment times.

Arrival to The Spa at Breedon Priory

Please only bring essential belongings into the spa and leave all non-essential / valuable items at home. Upon arrival you should park in our car park on the other side of the road to the spa, and then make your way across to the front of the spa, coming down the steps to the main Reception entrance. At point of arrival, we will be going through a ritual that includes sanitisation of your hands. There will be hand sanitiser at the entrance of the building, please use this upon entry. We will be cashless for the time-being so please ensure you bring your card and pay via contactless payment method where possible

Changing rooms

Arrival and departure times have been carefully considered to minimise congestion in the changing rooms, please do try to adhere to the times you have been given.

Spa facilities

We are delighted that all of our spa facilities are open. If and when necessary, we will place signs showing the maximum capacity for each of our pools & relaxation rooms. We kindly ask you to take note of this information

 Treatments

When arriving for a treatment, we ask that you ensure you complete the online health intake form (although other copy is available on arrival). We kindly ask that you use the hand sanitiser provided prior to having your treatment. Our therapists will wear a protective visor for treatments to keep you both safe. Your therapist will go through our short medical form with you prior to starting your treatment. If advised by government, there will be a clean, sanitised box in the treatment room for you to place your clothing and belongings during your treatment, to minimise high contact touch points. We have added time between each treatment to allow for enhanced cleaning of the treatment room.

Our restaurant

When dining in our restaurant we ask that you arrive at the time you have booked and avoid arriving early or late. We are operating table service only in the restaurant.

Our promise to you

Protective screens will be installed on government advice. Our ventilation systems are fully equipped to handle natural airflow, and we will open doors and windows where necessary following government guidance. We can reduce guest numbers to allow for social distancing. Additional hand sanitising pumps have been installed across the property and specialist sanitisation equipment has been brought in to assist in delivering a covid secure environment. Our current cleaning regimes have been enhanced further and will include more regular cleaning of touch points. Our teams have been trained in correct hand washing techniques and will wash their hands frequently. They also have the necessary protective equipment to keep both them and you, safe. Risk assessments for each area of the business have been completed and we have worked with spa professional bodies to create guidelines. Our teams have been trained in our covid-19 policy and are ready to welcome you.

Contact us

Contact us if you have any queries in regards to our covid policies or would like to talk to a member of our team please contact reservations: t. 01332 985080 e. Reservations@breedonprioryspa.co.uk reservations lines are open 7 days a week Monday–Friday: 9.00am – 6.30pm, Saturday–Sunday: 9.00am – 5.00pm for the latest updates you can find them on our website – https://www.breedonprioryspa.co.uk or on our social media channels @breedonprioryspa

Thank you

The Blunt family