Before your treatment, please ensure you are wearing either underwear or dry swimwear beneath your robe. Disposable underwear is available on request if needed and please ensure you have your flip-flops ready if you are booked in for a pedicure. We recommend that all make-up, contact lenses and jewellery are also removed prior to your treatment, so you can fully immerse yourself in the experience. We do not allow mobile phones or tablets in the treatment rooms.
Please arrive at least ten minutes prior to your appointment time, enabling you to enjoy a personal consultation with your therapist to ensure the treatment can be tailored to your needs. All treatment times also include a personal skincare prescription but are subject to change. While we always do our very best to accommodate late arrivals, your
appointment will still finish at the same agreed time, if your therapist has another booking immediately after.
After your treatment, we recommend you sit back and relax in our post treatment area, for at least ten minutes, drinking plenty of water, savouring the moment and enjoying the fabulous views.
Some treatments may affect you being able to use our saunas and steam rooms, but rest assured our expert therapists will provide you with this information at the end of your session.
Please note, on a very rare occasion we may need to move your treatment time. If this is the case, we will always do our very best to keep this as close to your preferred time as possible.